Terms of service

Terms & Conditions

Welcome to OHSOPURPLE. These Terms & Conditions govern your access to and use of our website, products, and services within Pakistan. By using our website or placing an order, you agree to be bound by the terms below. If you do not agree, please do not use our website.

1. Use of Website

By accessing this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.

  • All information you provide is accurate, current, and complete.

  • You will use the website only for lawful purposes and in accordance with these Terms.

We reserve the right to refuse service, suspend accounts, or cancel orders if misuse or violation of these Terms is suspected.

2. Orders & Payment

Local Orders (Pakistan)

  • After placing an order, you will receive an order confirmation email with a unique order number.

  • If you do not receive confirmation, please contact support@ohsopurple.com.

Payment Methods

We currently offer:

  • Cash on Delivery (COD) within Pakistan

  • Bank transfer for bulk orders

Orders may be cancelled if verification fails or payment is not completed where applicable.

3. Shipping & Delivery

Shipping, delivery timelines, and charges are governed by our Shipping Policy available on our website. Delivery times are estimates and may vary due to courier delays or external factors beyond our control.

4. Returns, Refunds & Exchanges

All returns, refunds, and exchanges are subject to our Return & Refund Policy. Please review the policy carefully before purchasing.

5. Products for Personal Use Only

All OHSOPURPLE products are intended for personal use only. You may not:

  • Resell products for commercial purposes without written permission.

  • Distribute samples or promotional items for profit.

We reserve the right to limit or cancel quantities suspected of resale.

6. Product Information & Medical Disclaimer

We strive for accuracy in product descriptions, ingredients, and images. However:

  • Information provided is for general skincare awareness only.

  • It does not replace medical or dermatological advice.

  • Results may vary based on skin type, allergies, or medical conditions.

Always review ingredient lists and consult a healthcare professional if you have concerns. OHSOPURPLE is not liable for allergic reactions or misuse of products.

7. Intellectual Property

All website content—including text, images, branding, graphics, and design—is the property of OHSOPURPLE and protected under applicable intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or exploit any content without written permission.

  • Use our trademarks or branding for commercial purposes.

Limited permission is granted for personal, non‑commercial use only.

8. Acceptable Use

You agree not to:

  • Use the website for fraudulent, illegal, or harmful activities.

  • Upload malicious software, spam, or unauthorized advertising.

  • Attempt to hack, scrape, or disrupt website functionality.

Violation may result in account termination and legal action.

9. Third‑Party Links

Our website may contain links to external websites. We are not responsible for third‑party content, privacy practices, or services. Accessing such links is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by Pakistani law, OHSOPURPLE shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or business opportunities

  • Allergic reactions or adverse skin responses

  • Delays caused by couriers, natural events, or technical failures

Maximum liability, if any, shall not exceed the value of the purchased product.

11. Privacy & Data Protection

Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of data necessary to process orders and improve services.

12. Account Suspension or Termination

We may suspend or terminate access if:

  • These Terms are violated

  • Fraudulent or abusive behavior is detected

  • Legal or security risks arise

Users may stop using the website at any time.

13. Changes to Terms

We may update these Terms periodically. Updated versions become effective immediately upon posting. Continued use of the website constitutes acceptance of revised Terms.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of Pakistan. Any disputes shall fall under the exclusive jurisdiction of the courts of Lahore, Pakistan.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact:

OHSOPURPLE Customer Support
Email: support@ohsopurple.com

By using our website, you acknowledge that you have read, understood, and agreed to