Shipping policy

Shipping Policy

At OHSOPURPLE, we aim to deliver your skincare products quickly, safely, and reliably across Pakistan.

Order Processing Time

  • All orders are processed within 24–48 business hours after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation email once your order is successfully placed.

Shipping Charges

  • A flat shipping fee of Rs. 300 applies to all orders across Pakistan, regardless of order size or weight.

Delivery Timeframes

  • Orders are shipped via trusted courier partners across Pakistan.

  • Estimated delivery time: 5–7 business days after dispatch.

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or public holidays.

International Shipping

Currently, OHSOPURPLE ships within Pakistan only.
For potential international orders or inquiries, please contact support@ohsopurple.com.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe:

  1. Check your order confirmation and shipping updates.

  2. Contact our support team at support@ohsopurple.com with your order number.

We will investigate the issue and assist you as quickly as possible.

Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping details at checkout.

  • OHSOPURPLE is not liable for delays or losses caused by incorrect or incomplete addresses provided by the customer.

Contact Us

For any shipping‑related questions, please contact:

OHSOPURPLE Customer Support
Email: support@ohsopurple.com
Response time: 24–48 business hours

By placing an order with OHSOPURPLE, you agree to the terms outlined in this Shipping Policy.